Presenting new ideas or solutions can be frustrating when your audience "doesn't seem to get it," or when you lack the ability to persuade effectively. Selling Your Technological Solutions (SYTS) focuses on helping you develop the communication skills required to make effective presentations that reach your audience, no matter their level of technological understanding or resistance to new ideas.
• Consequences of poor communications
• Mr. “X” Case Study
• Persona Trust Model
• Description vs. Judgement
• Communication Style Matrix
• Four Elements of Trust
• Strengths & weaknesses in Trust Building
• Empathy
• Behaviors of a person projecting empathy
• Style & empathy feedback
• Style Recognition exercises
• How each style reacts to tension
• Maintenance cycle
• Defensive behavior
• Growth spiral
• Persuasion
• Understanding flexibility
• Behaviors of a flexible person
• Flexibility feedback
• Bingo game
• Presenting
• Presenting: a self-evaluation instrument
• Your strengths as a presenter
• Directing your energy
• Presenter behaviors
• Myths about presenting
• Presenting to others’ needs
• How you know your audience is with you
• Building trust with your audience
• Presenting to a multi-style group
• In business, what each communication responds to
• Behaviors of a defensive audience
• Tactics for turning the tide – do/don’t
• Presenting is…
• A seven-step presentation process
Online or mobile application
SURVEYS/REPORTS
01. Self-perception Survey
Participants’ perception of their own communication style.02. Respondent Survey
Respondent Survey
Participants receive feedback about how a peer or colleague perceive their Style, Empathy and Flexibility.03. Gameplan Case Study
Role playing on how the participant communicates with a “real life” difficult person.
MOBILE APPLICATIONAll participants can acquire access to Persona’s expert system Gameplanning Software on the iPhone or Android phone to meet future communication challenges. This cutting edge technology help users:
• Reach greater retention and proficient use of acquired skills.
• Take notes, share information/listener profiles with managers and colleagues.
• Include specific benefits their clients are listening for.The app provides business support and reinforcement; it enables delegates to “Prep” themselves just before an important interaction with anyone they need to persuade, influence or motivate.
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